Frequently Asked Questions (FAQ)

1. What is FLEXIPLUS SDN. BHD.?

FLEXIPLUS SDN. BHD. is a licensed moneylender (Kredit Komuniti) in Malaysia, regulated by the Ministry of Housing and Local Government (KPKT).

We provide legal and transparent moneylending services in accordance with applicable Malaysian laws and regulations.

2. Is FLEXIPLUS SDN. BHD. a licensed moneylender?

Yes. FLEXIPLUS SDN. BHD. is a licensed moneylender registered under KPKT.

Licence No.: WP4915/14/01-8/250127

Customers may contact us to verify our licensing information.

3. How much loan can I apply for?

The approved loan amount depends on your eligibility, income level, repayment capability, credit assessment results and company approval procedures.

The final approved loan amount will be clearly stated in the loan agreement.

4. How long does the loan application process take?

The processing time depends on the completeness of the documents provided and the verification process.

Customers will be informed of the application status after the assessment is completed.

5. What documents are required to apply for a loan?

Applicants may be required to provide documents such as:

• Identification Card (IC)
• Proof of income or salary documents
• Bank statements
• Employment or business-related documents, where applicable

Additional documents may be requested for verification purposes.

6. Does submitting a loan application guarantee approval?

No.

Submitting a loan application does not guarantee approval.

All applications are subject to eligibility checks, document verification, credit assessment and internal approval procedures.

7. Are there any fees or charges?

Any applicable fees, charges and repayment obligations will be clearly explained to customers before signing the loan agreement.

Customers are encouraged to carefully review all loan terms and conditions before accepting any loan facility.

8. How can I contact FLEXIPLUS SDN. BHD.?

You may contact us through: